Returns & Exchanges
At MAIA HOMES, we want you to love every piece you select for your space. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log in to your account portal or contact our concierge team with your order number to begin the return process.
Prepare Your Item
Carefully repackage your items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned home goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing